Reservations and stale tickets

In RaffleWP → Settings → General, Reserve tickets for sets the age after which Reserved tickets can be released. The minimum accepted value is ten minutes and the default is sixty.

  • Reserved tickets count as taken and can make a competition appear sold out.
  • The RaffleWP hourly scheduled task releases stale reservations automatically.
  • Use Release stale reservations now on the Dashboard for an immediate run.
  • Confirmed, instant-win and winner tickets are not stale reservations.

Automatic release depends on WordPress cron being triggered by site traffic or a real server cron runner. RaffleWP cannot guarantee that your host executes scheduled events on time.


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